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Glossary

Billing & payment words, in plain Urdu and English

What 1BILL, a Billing ID, Raast, PSID, khata, qist and arrears actually mean for your business, with the Urdu word next to each.

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1BILL

1LINK's bill-payment service. People pay a bill from almost any Pakistani bank app, wallet or bank counter by entering one consumer number. Utilities, ISPs, schools, government bodies and many private businesses collect this way.

Collecting payments through 1BILL

A

Advance paymentپیشگی ادائیگی

Money a customer pays before a bill is due, like paying three months of fees at once. A good billing system keeps it on the customer's record, so it never gets lost and they're never asked to pay for those months twice.

Subscription billing software
Arrearsبقایا جات

Old dues still unpaid from earlier months. They're usually shown separately on a bill, so the customer can see what's new and what's carried forward.

Late fee policy guide

B

Billing ID / consumer numberبلنگ آئی ڈی / کنزیومر نمبر

The number a customer enters in their bank or wallet app to pay a 1BILL bill. It points to one bill, or one customer, at one biller. Apps may also call it Bill ID, voucher number or invoice number.

How to pay with a 1BILL ID
Biometric attendanceبائیومیٹرک حاضری

Marking attendance with a fingerprint, face or card on a reader, instead of a register. Gyms and offices often use the same readers to open the door only for people who are allowed in.

Gym biometric attendance system

D

Defaulterنادہندہ

A customer who hasn't paid by the due date, or who owes for more than one month. A defaulter list shows who to follow up with and how much each one owes.

Payment reminder messages
Due dateآخری تاریخ

The last day to pay a bill without a late fee. On 1BILL, a bill can show one amount before the due date and a higher amount after it.

Late fee policy guide

F

Fee challan / voucherفیس چالان / واؤچر

A printed or digital fee slip showing the student or customer, the month, the amount and the due date. Many now carry a 1BILL consumer number, so parents can pay from their phone instead of standing in a bank queue.

School fee management software

I

IBFTبین البینک فنڈز ٹرانسفر

Interbank Funds Transfer: sending money from an account at one bank to an account at another, usually from a bank app. Receiving is free. Under a 2021 SBP rule, banks must keep at least Rs 25,000 a month of sending free for individuals, then may charge a small, capped fee.

Ways to collect payments online
Invoice vs receiptبل اور رسید

An invoice (or bill) asks for money: it says what's owed and by when. A receipt proves money was paid. Send the invoice before the due date and a receipt after every payment.

Fee receipt format

K

Khataکھاتہ

A running account of what a customer owes and what they've paid, like the register book at a shop. A digital khata updates by itself as bills are made and payments come in.

Digital khata for business

L

Late feeلیٹ فیس / جرمانہ

An extra charge added when a bill is paid after the due date. It works best when it's clear, written down and told to customers before it's ever charged.

Late fee policy guide

M

Membership freezeممبرشپ فریز

Pausing a gym or club membership for a while, for example during travel or an injury. When it's done fairly, the customer keeps the time they've already paid for instead of losing it to the break.

Gym management software
Merchant discount rate (MDR)

The fee a business pays its bank or payment provider on each card or QR payment it receives, usually a small percentage. The payer doesn't see it. Ask for the rate in writing before you sign up.

P

Part paymentجزوی ادائیگی

When a customer pays only some of a bill, like Rs 1,500 of Rs 3,000. The rest stays due and should carry into the customer's balance, not get forgotten.

Online billing software
PSIDپیمنٹ سلپ آئی ڈی

Payment Slip ID: the number used to pay government dues, such as FBR taxes, from a bank app, ATM or counter. It's for paying the government, not a business, so don't confuse it with a 1BILL consumer number from a private biller.

What a 1BILL consumer number is

Q

Qist (installment)قسط

A fixed part of a bigger amount, paid on a schedule, like a motorbike or a plot paid off monthly. Each qist has its own due date, and missed ones turn into arrears.

Installment collection software

R

Raastراست

The State Bank of Pakistan's instant payment system, run by its company Raast Payments Pakistan. Money moves between banks and wallets in seconds, and SBP has told banks not to charge customers for it.

Raast for business
Raast IDراست آئی ڈی

Your mobile number, linked to your bank or wallet account, so people can send you money without your account number. You set it up once inside your bank or wallet app.

Raast for business
Raast P2M

Person to merchant: the part of Raast built for paying businesses, launched by SBP in December 2023. The payer isn't charged.

Raast for business
Recurring billingماہانہ بلنگ

Billing the same customers on a fixed cycle, such as every month, for fees, rent, subscriptions or services. The bills are created automatically each cycle instead of being written by hand.

Subscription billing software

S

Settlement

When collected money actually reaches the business's bank account. A payment can be confirmed in seconds while settlement happens later, on the cycle agreed with your bank or platform.

U

Udhaarاُدھار

Buying now and paying later, on trust. Udhaar is normal in Pakistani business, but without a clear record of who owes what, it slowly turns into money you never see again.

Khata app vs billing software

W

Wasooliوصولی

Urdu for collection, as in collecting money that's owed to you. Wasooli.Online takes its name from it: software that helps Pakistani businesses collect their dues on time.

How Wasooli.Online works
WhatsApp Business API

The official way for businesses to send WhatsApp messages at scale, through software and from a verified business number. It's different from the free WhatsApp Business app, and it's paid per message at rates set by Meta.

WhatsApp Business API pricing in Pakistan
WhatsApp template message

A pre-approved message a business sends on the WhatsApp Business API, such as a bill, a reminder or a receipt. With Wasooli.Online, these go out for you from your own verified business number.

Payment reminder messages

Stop chasing payments. Start collecting.

See your own customers on Wasooli.Online in a free demo. We set everything up with you, in Urdu or English.

  • Free demo, no obligation
  • Setup help included
  • Plans from Rs 10,000/month
  • Support in Urdu & English