“A shopkeeper insists he paid maintenance in cash three months ago.”
Every payment sits in the unit's ledger, and each one sends a receipt on WhatsApp.
You check the ledger instead of having an argument at the counter.
Commercial plazas, malls & markets
Maintenance billing software for commercial plazas and mallsevery shop billed, every rupee on record
A commercial plaza runs on monthly maintenance: security, cleaning, lifts, generator fuel, common lights and water. Collecting it from 50, 200 or 500 shops and offices is the hard part. Wasooli.Online sends every unit its monthly maintenance or service charge bill on WhatsApp, lets shopkeepers pay from any bank app through 1BILL or Raast, and keeps a clear ledger for every shop, so the management committee always knows who has paid.
At a glance
- Every shop & office
- Maintenance bills on WhatsApp
- Pay by 1BILL · Raast
- Ledger per unit
- Defaulter list at a glance
The problem
Maintenance is easy to charge and hard to collect
Every plaza has the same story. The costs come every month, but the money comes in slowly, in cash, and from only some of the shops.
- A collector walking floor to floor with a receipt book every month.
- Shopkeepers who say they paid, and a register that can't prove it either way.
- Owners and tenants arguing about who pays the maintenance for a rented shop.
- Generator, security and cleaning bills due before the collection is done.
- No quick answer for the committee: how much came in, and who is behind?
What you get
Built for plaza management and market committees
Every shop, office and floor
Each unit with its owner or tenant, its monthly charge and a running balance, whether your plaza has 40 units or 400.
Monthly bills sent automatically
Maintenance and service charge bills go out to every unit on the date you choose, in Urdu or English, without anyone typing them.
Paid from any bank app
Shopkeepers pay through 1BILL from almost any bank app or wallet, like JazzCash, Easypaisa, HBL or Meezan. Raast works too.
Polite reminders until it's paid
WhatsApp reminders reach each unit from your verified business number, so the collector stops chasing people floor by floor.
Defaulters at a glance
See which shops are behind, by how much and since when, before a small balance becomes a year of arrears.
A clean record for the committee
Money in, expenses out and the balance, on your phone. Easy to show at the next committee or union meeting.
What it does
Everything a plaza office runs on
One login instead of a register, a spreadsheet, a separate attendance machine, and WhatsApp for everything else.
Units & occupants
- Shops, offices and stalls with owner or tenant
- The whole plaza or market on one screen
- Full payment history per unit
- Every shopkeeper's WhatsApp in one place
Maintenance & charges
- Automatic monthly maintenance bills
- One-off charges for repairs or upgrades
- Late fees and part payments handled
- Pending maintenance report
Billing & money
- Automatic recurring invoices
- Late fees and part payments handled
- 1BILL, 1Link and Raast collection
- Cashbook for money in and out
- Expenses and vendor payments
Running the business
- Staff attendance and salaries
- WhatsApp inbox shared by your team
- AI assistant answers customer questions
- Customers get their own app
- Owner reports and month-on-month trends
In practice
Problems every plaza office knows
The monthly headaches, and what happens instead.
“The lift needs a repair and the committee wants a one-time charge from every shop.”
A one-off charge can go out to every unit as its own bill, next to the regular maintenance.
Everyone gets the same clear bill, and you can see who has paid it.
“The collector is on leave in the first week of the month.”
Bills and reminders go out on WhatsApp by themselves and payments come in through banks.
Collection doesn't stop because one person is away.
“The union president asks how much is still pending across the plaza.”
The pending list shows every unit that is behind, with the amount and the months.
He gets the answer in a minute, on your phone.
The Wasooli.Online edge
Why plaza and market managements use Wasooli.Online
Regulated payment rails built in — 1BILL, 1Link, and Raast — so customers pay through banks and wallets they already trust.
WhatsApp Business API messaging for bills, reminders, receipts, and two-way support — not a personal number copy-pasting screenshots.
Automated recurring billing and follow-ups that run on a schedule, so your team stops chasing payments by hand.
Leadership-grade analytics: month-on-month collections, defaulters, growth, and cash visibility in one dashboard.
Your customer data stays yours — never sold, shared, or mixed with another business.
FAQ
Frequently asked questions
For most plazas the real job is collecting monthly maintenance from every shop. Look for software that bills each unit automatically, takes payment through bank apps and wallets, sends WhatsApp reminders and shows defaulters clearly. Wasooli.Online does all four, with plans from Rs 10,000 per month.
Yes. Wasooli.Online handles the money side of a mall or trade centre: monthly service charges to every shop, payments through 1BILL and Raast, WhatsApp reminders and receipts, and a clear record of who has paid.
Each unit gets a Billing ID. Shopkeepers pay through 1BILL from almost any Pakistani bank app or wallet, including JazzCash and Easypaisa. Raast works too. The payment lands on the right shop and they get a receipt on WhatsApp.
Yes. A plaza management can bill maintenance and service charges, and a building owner can bill rent. If you mainly collect rent from tenants, see our [rent collection software](/rent-collection-software).
Yes. You can send a one-off charge to every unit as its own bill, next to the regular monthly maintenance.
Yes. It suits commercial plazas, shopping malls, trade centres, markets with a traders' union and office buildings. If each unit pays a monthly charge, it fits.
Plans start from Rs 10,000 per month, and bigger packages give more room as you grow. Message us on WhatsApp for an exact written quote for your plaza. The demo is free.
Explore more Wasooli.Online solutions
Ready to put commercial plazas & malls on autopilot?
Join the businesses across Pakistan running billing, collections and WhatsApp on Wasooli.Online. Free demo, setup help included, support in Urdu and English.
- Free demo, no obligation
- Setup help included
- Plans from Rs 10,000/month
- Support in Urdu & English
Wasooli.Online serves businesses across Pakistan: Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan, Peshawar, Hyderabad, Quetta, Sialkot, Gujranwala and beyond, with cloud onboarding and support in Urdu and English.